RSO Ticket Policy
A valid ticket is required for entry to all performances, regardless of age. Children under the age of 2 may receive a complimentary ticket by contacting the Box Office.
Exchange Policy
No Refunds
All ticket sales are final. Refunds are not available.
Ticket Exchanges
Ticket exchanges are permitted subject to the following conditions:
Exchange Requests
To exchange tickets, contact the Regina Symphony Orchestra Box Office at (306) 586-9555. Please retain your original tickets and present them when redeeming your exchanged tickets.
Exchange Deadline
Exchange requests must be made at least 48 hours prior to the performance date printed on the tickets. This allows the Box Office time to resell the original seats.
Price Differences
- If exchanging into a higher-priced performance or seating section, patrons will be charged the difference in ticket price.
- Exchanges into a lower-priced performance or seating section will be processed as an even exchange; no refund or credit will be issued.
- Subscriber Account Credits
Subscribers may transfer the value of eligible tickets to an account credit for use toward future events during the current season.
- All credits must be used before the end of the current season. Credits may not be applied toward events in future seasons.
- Any unused balance remaining at season end will automatically be converted into a charitable donation, and a tax receipt will be issued.
Lost Tickets
If your tickets have been lost, please contact the Regina Symphony Orchestra Box Office at (306) 586-9555 prior to your performance date. Replacement tickets can be issued.
Most tickets may also be reprinted by logging into your online account at Regina Symphony Orchestra and selecting “E-Tickets” from your account homepage.