Patron Services Representative
“Music is the language of the spirit. It opens the secret of life bringing peace, abolishing strife.”
-Kahlil Gibran
Do you enjoy helping people feel welcome, informed, and excited about live music? Are you organized, detail-oriented, and comfortable supporting customers by phone, email, and in person? Are you looking for an opportunity to be part of a small, energetic team at one of Canada’s most storied performing arts organizations? If so, we would love to hear from you.
At the Regina Symphony Orchestra (RSO), every patron interaction matters. From helping a longtime subscriber renew their seats, to welcoming a first-time concertgoer, to supporting the smooth day-to-day operations of the office, our box office and patron services team plays an essential role in the concert experience.
As we continue to grow our audience, expand our community impact, and strengthen our internal systems, we are seeking 1-2 part-time Patron Services Representatives to provide excellent front-line service to RSO patrons, donors, and community members, while also supporting general office administration.
About the Regina Symphony Orchestra
Founded in 1908, the Regina Symphony Orchestra is a cornerstone of the cultural landscape in Saskatchewan and one of Canada’s longest-standing orchestras. Performing at the Conexus Arts Centre, Darke Hall, and in venues across the province, the RSO presents a wide-ranging season of concerts – from classical masterworks to smashing pops to film scores, chamber music, and community-based performances.
In addition to our concert season, the RSO is deeply invested in education and outreach. Through school programs, library concerts, and partnerships with local organizations, we bring music into classrooms, hospitals, and underserved communities throughout Regina and across southern Saskatchewan. The orchestra consists of a full-time core of professional musicians and a vibrant cohort of per-service players, guest artists, and collaborators.
The RSO is entering a period of creative renewal, strategic expansion, and increased engagement, making this an exciting time to join our team.
Position Summary
The Patron Services Representative is responsible for the front-line support of RSO audience members and donors in the box office, as well as general office management. This position will work closely with, and report directly to the General Manager.